You've come to the right place for delivery service information, dispatch times and postal charges...
Christmas is a very busy time for us! We understand that you would like to have your logs installed, your deer displayed and your rustic gifts wrapped and ready for the festivities. Therefore, to be sure that your purchases arrive with you in time for Christmas, please ensure that you order before midnight on Wednesday 13th December.*
We will continue to process orders as quickly as possible beyond the above date, however we cannot guarantee that your delivery will arrive with you before Friday 22nd December.
Christmas aside, regular orders are usually dispatched within 2-10 working days, following payment. Custom or large volume orders may take slightly longer; we will advise you when you contact us.
The majority of orders are dispatched via a Monday-Friday courier service; a signature will be required upon delivery. For further information, please click here.
Smaller orders will be sent via Royal Mail.
Delivery charges vary, as follows:
These charges apply to UK mainland / Northern Ireland deliveries only. We also deliver to Southern Ireland and countries within the EU. Kindly contact us for further information.
If you require your logs urgently, please discuss your order with us.
* Our current cut-off date for pre-Christmas deliveries is as shown.
We reserve the right to alter/extend the date for last orders if at all possible - the site will be updated accordingly.
PLEASE NOTE: the listed date applies to standard customer orders only. For large volume/trade orders please contact us for lead times - thank you.