DELIVERY CHARGES:
Delivery charges vary according to total order values, as follows:
These charges apply to UK mainland / Northern Ireland deliveries only.
We are busy at the workshops at the moment, therefore dispatch times may be a little longer than usual and now vary between 3 working days and 12 working days (normally between 2-10 working days). Please be assured that we are working hard to fulfil all orders and minimise delays as much as possible. (Last update: 22/05/21)
Products that are completed to order (custom orders/bespoke Colour Mix palettes, Log Wall Art Mosaics, Cattle Skulls and Gilded Logs, for example) can take a little longer.
All orders are dispatched as quickly as possible. The majority of parcels will be dispatched via our (Monday - Friday) 24hour courier service; a signature is required upon delivery (during normal circumstances).
We will contact you with tracking information once completed - if you have a safe place for your parcel to be left in case you are out/at work when delivery is attempted, please leave details in the text box provided as you complete the checkout process. If you also include a contact mobile number with your address details, the courier will be able to text you on the morning of your delivery with an ETA.
Smaller orders (most Skulls / single bundles of Log Tiles for example) are generally dispatched via Royal Mail - we will contact you to advise when your order has been posted.