These charges apply to UK mainland / Northern Ireland deliveries only.
We can also deliver to Southern Ireland and countries within the EU - kindly contact us for further information.
The approach to Christmas 2020 has begun!
We are already very busy with orders at the workshop - we therefore kindly ask our customers to please place their orders as early as possible in order for them to arrive in time for the festive season. Our current LAST ORDER DATES for guaranteed pre-Christmas deliveries are as follows*:
FRIDAY 27th NOVEMBER: SKULLS & WALL ART (Cattle Skulls, Log Wall Art Mosaics, Log Wall Art Scatter Tiles).
FRIDAY 11th DECEMBER: DECORATIVE LOGS & LOG WALL TILES (Natural Logs, Colour Mix Logs, Gold/Silver Leaf Accent Logs, Log Tiles).
During this busy time, we ask that you allow up to 14 working days for your order to be dispatched. Please be assured that we are working hard to keep any delays to a minimum. Thank you.
*Please note that the above dates are subject to change. Large volume orders, custom requests and bespoke Colour Mix palette orders may differ.
CORONAVIRUS Update: Please click here for further information.
Custom or large volume orders - we can advise you of expected lead times when you contact us.
Under normal (non-Covid 19) circumstances, regular orders are usually dispatched within 2-10 working days (unless stated otherwise) following payment. Products that are completed to order (custom orders/bespoke Colour Mix palettes, Log Wall Art Mosaics and Gilded Logs, for example) may take a little longer.
All orders will be dispatched as quickly as possible. The majority of parcels will be dispatched via our (Monday - Friday) 24hour courier service; a signature is required upon delivery (during normal circumstances). We will contact you with tracking information once completed - if you have a safe place for your parcel to be left in case you are out when delivery is attempted, please leave details in the text box provided when you complete the checkout process. If you also include a contact mobile number with your address details, then the courier will be able to text you on the morning of your delivery with an ETA.
Smaller orders (most Skulls / single bundles of Log Tiles for example) are usually dispatched via Royal Mail - we will advise you when your order has been posted.
If you require your logs urgently, do discuss your order with us!